Swatch - Case Study

Guarding SWATCH repair centre in Southampton
Mobile Patrols  London

Sector

Corporate Offices Block Security

Corporate Guarding

CCTV Monitoring

Security Patrolling

Gates Lock / Unlock

Access Control – Personnel

The Contract

Veritech have been working in partnership with SWATCH UK at their repair centre in Southampton since April 2009. As their requirements for security are undisclosed, we continue to offer a nondisclosed bespoke solution that aid their efforts from a security perspective. Whilst the role of the operations team and officer working on the contract over the life of the contract has not varied, we provide over 1 officer at night to fully secure the location. We have a team of security officers who are fully inducted to the site and available to fill any request for any extra security requirements should the need arise.
Swatch-Watch-Repair
Mobile Patrols  London

The Challenge

The site is positioned alongside the busy A33 in Southampton. As a result of this, keeping a low-profile during patrols and out of the public eye proves to be a challenge at times. Due to the location of the site this makes the site a prime target for terrorists and protesters looking to gain maximum publicity.

The Solution

The team use Guard Touring devices (diester guns) for all foot patrols, which is logged for the client’s piece of mind. These devices are utilised during all patrols in and out of the building as well as the car park areas. The operative checks all personnel entering the site, ensuring appropriate identification is shown on entry. This effective process ensures only authorised persons enter. The team are also responsible for the monitoring of the CCTV covering the site, and regular patrols to ensure that perimeter security and site safety is maintained. We have also have fully trained CCTV operatives in our control centre, first aiders and incident controllers. In addition to this, we have developed training modules for staff in non-accredited skills, such as COVID-19 - Coronavirus Essentials, Slips, Trips and Falls and Health & Safety.
We need a provider who is reliable, accredited, gives us good ideas on how they can add value, a holistic solution and someone who is going to work with us to deliver the optimum solution for the site.
Swatch Project Director
Mobile Patrols  London

Benefits to Swatch

With demands on site, the contract has to work closely with SWATCH and its members of staff, to ensure smooth transitions with the access control on site and the local community who live and work in the area. This involves interacting with the SWATCH staff, Police and local community and business groups in the area. Our officers are the first point of contact for some of these groups and the individuals. We have established a network of both formal and informal communication channels to assist in our interactions with these key stakeholders and our client’s representatives. We are constantly striving to make improvements towards Security, Safety and Communications, we pride ourselves on being proactive at all times and where possible involve the client in our discussions and proposals.

Our Clients and Partners

Alfred Homes Logo
Alfred Homes

Veritech has serviced our sites for several years, they have always demonstrated professionalism with a personal touch. Problems have never become a drama and a solution was always found. I recommend them highly.

Phil Space Logo
Phil Space

Since changing our security systems over to Veritech we have been provided with a fantastic customer support network and have built a great working relationship with them. Their security systems work great in conjunction with our secure welfare units and temporary accommodation on a variety of different projects. Everyone at the company from those in the office to the engineers and security staff that visit our premises are extremely professional. Their response times have been second to none and we look forward to partnering with them for many more years

Wates Logo
Wates

Veritech systems have provided our project with 24 hour security, CCTV and motion sensors and access control. The service that they have given has been exemplary, from the standard of guards through to emergency call outs. I would highly recommend their service and would have no hesitation with obtaining their services in the future.

Sir Robert Mc Alphine Logo
Sir Robert McAlpine

On behalf of The Quality Leadership Group from Sir Robert McAlpine to all at Veritech Systems, please accept our congratulations. High Quality performance and good standards of workmanship are directly linked to the success of any project and I would be grateful if you would pass on this message of thanks to your team; In particular the operatives and supervisors at site level responsible for all the works.

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