CCTV Monitoring
In house State-of-the-art CCTV Control Centre
24/7 Surveillance: Veritech Security's Cutting-Edge Control Centre
Veritech Security has a state-of-the-art control centre located at their Head Office in Southampton. This facility is staffed with licensed CCTV operatives 24 hours a day, 365 days of the year and is supported by the latest AI technology.
The integration of AI into our control centre represents another step in our commitment to maintaining the highest standards of safety and efficiency. Our team of experts collaborates seamlessly with AI technology to ensure your property and safety are consistently protected.
We prioritise your privacy and the security of your data. Our control centre employs encryption and advanced security protocols to safeguard your recordings and information.
Here is an outline of how the timeline may progress from the moment an incident occurs to its resolution
Alarm
Verify
Response
Police
Reports
Alarm Activation
Security systems, such as CCTV, motion detectors, or alarms, detect unusual activity or a breach.
Notification Sent
An automatic alert is sent to the control centre and, in some cases, directly to the client via app, text, or email.
Operator Response
A security control centre operator acknowledges the alarm and begins an initial assessment using CCTV footage or data from sensors.
Verification
The operator verifies the nature of the alarm, determining if it’s a false alarm or a genuine threat. If it's a verified threat, they escalate the response.
Response Initiation
If an incident requires on-site investigation, a response officer is dispatched to the location.
Travel Time
The time it takes for the response officer to reach the site depends on the distance and traffic conditions, typically ranging from 10-20 minutes.
On-Site Inspection
Upon arrival, the response officer conducts a thorough inspection of the premises to identify the source of the alarm or any security breach.
Incident Management:
The officer addresses the situation, whether it's securing the property, removing trespassers, or controlling access points. If the situation is beyond their scope (e.g., fire, serious crime), they immediately contact emergency services.
Authorities Notified
If the incident requires police, fire services, or medical response, the control centre relays critical information to the relevant authorities.
Support to Authorities
The response officer may assist authorities by providing access to the site, CCTV footage, or additional details regarding the incident.
Situation Contained
The response officer ensures the site is secured, and the immediate threat or security concern is addressed.
Reporting
The response officer and the control centre document the incident, including actions taken, time of resolution, and any follow-up required.
Client Notification
A detailed report is sent to the client, summarizing the incident and the actions taken.
Client Notification
A detailed report is sent to the client, summarizing the incident and the actions taken.
Review
The control centre and client may review the response to assess any improvements or preventative measures for the future.
This timeline can vary depending on the nature of the security system in place, geographic factors, and the severity of the incident. The goal is always to ensure a rapid and efficient response to any security threat.
Our control centre is equipped with cutting-edge alarm systems that activate instantly in response to any unusual activity. We receive real-time notifications, allowing us to act swiftly when needed.
Additionally, we've established an efficient interface for prompt coordination with authorities, ensuring rapid damage control.
In emergencies or critical situations, we can immediately relay information and data to the appropriate authorities, facilitating a quick and coordinated response minimising any damage to property or persons.
AI-enhanced CCTV systems are transforming the way security is managed, providing faster, more accurate, and automated responses to potential threats.
By leveraging real-time analytics, pattern recognition, and automation, these systems help reduce the workload on human operators and increase the overall effectiveness of surveillance efforts
Response officers play a crucial role in maintaining security and addressing incidents effectively. Their responsibilities typically include:
Responding to alarm activations, investigate the cause, and take appropriate actions.
Conduct routine patrols and inspections of designated areas, checking for signs of unauthorised entry, vandalism, or other security breaches.
Document all incidents accurately in detailed reports, including time, location, and actions taken. Ensure that relevant parties are informed of any issues or breaches.
Acting as first responders in emergencies, such as fire, medical incidents, or security breaches.
Coordinate with the police, fire service, or other emergency services during incidents, providing information and support as needed.
Provide a reassuring presence and assist clients or the public with queries or concerns related to security and Identify potential security risks and hazards during patrols and recommend corrective measures to mitigate future incidents.
Lone worker safety app with automated check calls
Set up custom reminders for your lone workers. They can check in on their phone based on the set timeline.
If a lone worker misses a check-in, they will receive an automated check call to remind them about the check-in.
If automated check calls remain unanswered, automated calls can be set up to management and emergency services.
PARiM has always been an advanced scheduling solution, providing cutting-edge optimisation for large enterprises to reduce administrative work and overhead costs.
They have a long experience catering to security companies. In addition to lone worker safety, PARiM also has Checkpoints function for security guard tours and patrol routes.
