Solent University - Case Study

Security Operatives

Sector

University Security

CCTV Monitoring

Security Patrolling

Fire alarm activations

Access Control – Personnel

The Contract

Construction of new substation.

Veritech have been working in partnership with Solent University at their various premises in Southampton since 2023.

Front of house and manned guarding services including patrolling at regular intervals throughout the shifts utilising the guard patrol system installed on site.

We are contracted to responding to fire alarm activations, assist with deliveries and post.

We handle access control for contractors, responding to noise and anti-social behaviour within the various and land, reporting of site faults and health and safety issues.

Assisting management with new students and open days.
Mobile Patrols  London

The Challenge

Security at Solent university presents unique challenges due to the diverse and dynamic environment. Some of the key challenges include:

Open Access Environment, Large and Diverse Population, 24/7 Operation, cybersecurity Threats, Mental Health and Welfare, Protests and Demonstrations and of course crime Prevention.

The 4-core staff are responsible for delivering core requirements of this contract. Mobile Officers will cover the 2 satellite sites Timsbury Lake and Test Park; event security staff will be sourced from our Operational Relief Team.

The Solution

The team utilises 4G radios that communicate directly with our 24/7 control centre.

The operatives check all personnel entering the university ensuring appropriate identification is shown on entry.

This effective process ensures only authorised persons enter.

The team are also responsible for the monitoring of the CCTV covering the site, and regular patrols to ensure that the security and safety is maintained.

We have also have fully trained CCTV operatives in our control centre, first aiders and incident controllers.

In addition to this, we have developed training modules for staff in non-accredited skills, such as COVID-19 - Coronavirus Essentials, Slips, Trips and Falls and Health & Safety, Fire Marshal training.
“I would take the time to extend my thanks for the support with graduation, I think I can safely say it was a big stride forward. All the guards were excellent, the graduation teams aren’t known for being overly generous with compliments, but they certainly had nothing but praise for the conduct of the guards”
Facilities Duty Manager
Mobile Patrols  London

Benefits to Solent University

Solent University benefit from our offering of remote back up monitoring CCTV systems proposed for East Park and Timsbury Lake. In the event of a system failure within their own control room, our internal Control Centre (CC) can take control of the cameras for viewing and monitoring which will function as back-up support for the University, providing robust contingency planning.

We have established a network of both formal and informal communication channels to assist in our interactions with these key stakeholders and our client’s representatives.

We are constantly striving to make improvements towards Security, Safety and Communications, we pride ourselves on being proactive at all times and where possible involve the client in our discussions and proposals.

We recognise the importance of our security team in providing a customer service that goes above and beyond

clients’ expectations.

Veritech believe that the key to providing a first-class service lies with investing in the workforce and equipment. This is why we have made significant contributions towards recruitment, training, health & safety and development in terms of our Managers, Supervisors and Front-Line Security Officers.

Our Clients and Partners

Alfred Homes Logo
Alfred Homes

Veritech has serviced our sites for several years, they have always demonstrated professionalism with a personal touch. Problems have never become a drama and a solution was always found. I recommend them highly.

Phil Space Logo
Phil Space

Since changing our security systems over to Veritech we have been provided with a fantastic customer support network and have built a great working relationship with them. Their security systems work great in conjunction with our secure welfare units and temporary accommodation on a variety of different projects. Everyone at the company from those in the office to the engineers and security staff that visit our premises are extremely professional. Their response times have been second to none and we look forward to partnering with them for many more years

Wates Logo
Wates

Veritech systems have provided our project with 24 hour security, CCTV and motion sensors and access control. The service that they have given has been exemplary, from the standard of guards through to emergency call outs. I would highly recommend their service and would have no hesitation with obtaining their services in the future.

Sir Robert Mc Alphine Logo
Sir Robert McAlpine

On behalf of The Quality Leadership Group from Sir Robert McAlpine to all at Veritech Systems, please accept our congratulations. High Quality performance and good standards of workmanship are directly linked to the success of any project and I would be grateful if you would pass on this message of thanks to your team; In particular the operatives and supervisors at site level responsible for all the works.

Recent News

The Quiet Heroes Nobody Ever Sees

The Quiet Heroes Nobody Ever Sees

When people think about security, they picture the security officer standing at a gate, patrolling a construction site, or responding to an alarm. And rightly so—they’re the face of our…
What Security Guards Notice That Cameras Never Will

What Security Guards Notice That Cameras Never Will

CCTV cameras are incredible tools. A camera can capture what happened.A professional security officer can often sense what is about to happen.They notice the contractor who seems unusually nervous.The delivery…
Control Centres See The Real World

Control Centres See The Real World

Control rooms are fascinating places.At 2am, while most of the world sleeps, control rooms quietly witness: Yet control room operators are rarely recognised for the level of pressure they absorb…

Our Quick Quote Request

Simply complete our quick survey below

Step 1
Step 2
Step 3
Submit
Select a Property Type*

If your property is not a commercial property, please call us on 02380 000 400

Select your Services*
Are you looking to upgrade an existing system, or install a new one?
Make an enquiry